SAFESTEPS TERMS & CONDITIONS
Last updated: Tuesday, February 23rd 2021
DO NOT USE THIS WEBSITE OR SERVICE FOR EMERGENCY MEDICAL NEEDS. IF YOU HAVE A MEDICAL EMERGENCY, CALL 999 IMMEDIATELY.
Who we are and how to contact us
Safe Steps Ltd (We) own the https://safesteps.tech site. We are a registered company with number 11520219 and have our registered office at Liverpool Science Park, 131 Mount Pleasant, Liverpool, L3 5TF. Our VAT number is 306 6123 33.
To contact us, please email hello@safesteps.tech or telephone us on 7563027351.
By using our site [and/or app] you accept these Terms.
By using our site [and/or app], you confirm that you accept these terms of use (Terms) and that you agree to comply with them. If you do not agree to these Terms, you must not use our site. You may wish to print a copy for future reference.
These Terms refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy: which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookie Policy: which sets out information about the cookies on our site.
The site and the Services
This site provides an evidence-based risk assessment tool for screening of older people in health & social care settings (eg, residential care homes, intermediate care units). It is intended to be used by professional care staff, with the support of appropriate training and guidance. You must be employed by a recognised organisation to access this app and use it for its intended purpose.
The site is intended to provide an individual care plan for residents/patients, based on the answers provided by the member of staff responsible for carrying out the risk assessment. Other than information received directly from a health & social care worker, the site’s content is not medical advice. You should always talk to an appropriately qualified health care professional for diagnosis and treatment. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
The online risk assessment tool includes the following services (collectively the Services):
access to a site that acts as a simple checker to allow care home managers and staff to keep track of Covid symptoms for their residents on a daily basis, whilst allowing clinicians to log onto a dashboard to access real-time data, straight from the care homes.
the ability to report and capture relevant information about Covid test results, vaccination information and Advance care planning.
a set of care plans and reports to enable ongoing monitoring and reporting of assessments.
THE SITE IS NOT MONITORED AND YOU SHOULD BE AWARE THAT ELECTRONIC COMMUNICATION WITH CARERS WILL NOT BE REVIEWED IN REAL-TIME.
Your use of the site and the Services
To access the site and use the Services available via the site, you must be employed by a CQC registered care organisation in England, Scotland, Wales or N.Ireland. We do not represent that content available on or through our site is appropriate for use or available in other locations.
You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, harass, threaten, or restrict, or inhibit the use and enjoyment of the site by any third party.
In addition, without limitation, you agree that you will not do any of the following while using or accessing the site and/or the Services:
upload, post, email or otherwise transmit any content that infringes the intellectual property rights or violates the privacy rights of any third party (including without limitation copyright, trademark, patent, trade secret, or other intellectual property right, or moral right or right of publicity);
knowingly include or use any false or inaccurate information or impersonate any person;
upload or otherwise transmit any viruses or other computer code that may interrupt, destroy, limit the functionality of the Services, or interfere with the access of any other user to the Services;
circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any content; and/or
attempt to probe, scan or test the vulnerability of any site system or network or breach or impair or circumvent any security or authentication measures protecting the Services.
We reserve the right to suspend or terminate your access to the site and the Service if, in our opinion, you are in breach of the above requirement.
You agree that any information you provide to us is true and accurate. If you supply any comments, information, or material via the site, you represent and warrant to us that you have the legal right to supply such material and that it will not violate any law or the rights of any person or entity.
Use of the Services by or on behalf of residents/patients
One of the principles behind the online assessment tool is that health & social care staff will use the information set out in the modules to work with their residents/patients and help them manage their risk of falling. Therefore, the site and any corresponding information provided by the site are intended for use by professional health & social care workers.
You must keep your account details safe
If you choose, or you are provided with, a user account, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
To protect the security of your data, we need to ensure your password is strong and secure.
Avoid using easy to guess details connected to you such as names or birthdays, or sequences that are easy to type e.g. ‘123456’. You should create a unique password that you don’t use for any other service. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@safesteps.tech.
Intellectual property and use of the materials on our site
We are the owner or the licensee of all intellectual property rights in our site (including without limitation, copyright and trademarks), and in all of the materials published on it. All such rights are reserved.
Aside from care reports you may print off one copy of, or download page(s) from our site for your personal use. Any such copies or downloads must include any applicable copyright notices. You may not modify the paper or digital copies of any materials you have printed off or downloaded in any way.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you use any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
“Safe Steps” is a trade mark of Safe Steps Ltd. You are not permitted to use it without our prior written approval, unless it is part of material you are using as permitted above.
You may only link to our site if we have told you in writing that you can do so.
Will any personally identifiable data be recorded?
When you use the Services, we will collect certain personally identifiable information from you as set out in more detail in our Privacy Policy. By using the Services, you agree that we may collect, use, and disclose information you provide during your use of the Services as set forth in our Privacy Policy. As part of providing you the Services, we may need to provide you with certain communications, such as assessment reminders, service announcements and administrative messages. These communications are considered part of the Services and your account, and as such you will not be able to opt out from receiving these.
Ongoing research & evaluation
Safe Steps Ltd may engage with relevant NHS and academic bodies to conduct research on the site and the Services and your interaction with these. This research looks at trends and evidence around multifactorial risk assessment as a way of reducing preventable falls. All data is anonymised (or anonymous). Research and outcomes are key to helping people make real change and progress in their lives.
By using the Services, you grant Safe Steps Ltd a perpetual, royalty-free licence to use an anonymised version of the data you submit via the site and/or provide via your interactions, together with anonymised meta-data and research data collated via your use of the site and the Services, for the purposes outlined above.
Suspension, termination or cancellation
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted or error free. We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
We may suspend or withdraw or restrict the availability of all or any part of our site for legal, business, or operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
If you are in breach of these Terms, we may suspend or terminate your right to use our Services or site at any time at our sole discretion. After such termination, we will have no further obligation to provide the Services, except to the extent we are obligated to provide you access to your health records as we are required to provide you with continuing care under their applicable legal, ethical and professional obligations to you.
You may terminate your account at any time and for any reason by sending us notice by email. Upon any termination by you, your account will no longer be accessible.
Third-party websites
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval or endorsement by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
Responsibility for loss or damage
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
You shall be solely and fully responsible for any damage to the Service or any computer system, any loss of data, or any improper use or disclosure of information on the Service caused by you or any person using your username or password.
We do not assume any responsibility for any loss, damages or liabilities arising from the unavailability of the site, the failure of any telecommunications infrastructure, or the internet or for your misuse of any protected health information, advice, ideas, information, instructions or guidelines accessed through the Service.
We may make changes to these Terms
We may amend these Terms from time to time. Every time you wish to use our site, please check to ensure you understand the terms that apply at that time.
Complaints and disputes
If you wish to make a complaint about the site/Services please contact hello@safesteps.tech or write to us at Liverpool Science Park, 131 Mount Pleasant, Liverpool, L3 5TF.
Governing law
These Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
Last updated: Tuesday, February 23, 2021